Frequently Asked Questions (FAQ)
Q: How long will it take to receive my made-to-order shirt?
A: Please allow 13–22 business days from the time of order to delivery. This includes shirt procurement, printing, quality check, and shipping. Click here for more information.
Q: How long will it take to receive an in-stock item?
A: In-stock items typically ship within 1–2 business days and arrive in 3–7 business days, depending on USPS delivery.
Q: Do you ship internationally?
A: No, at this time we only ship within the United States.
Q: Can I track my order?
A: Yes! Once your order ships, you will receive an email with a USPS tracking number.
Q: What if the shirt I ordered is out of stock?
A: If the item is out of stock, we will place a request with BloqUV and begin the made-to-order process. You will be notified, and your estimated delivery timeline will be adjusted accordingly.
Q: Can I place a custom bulk order for my company or event?
A: Absolutely! We offer custom BloqUV shirts designed specifically for companies, events, and teams. Please email colem@espnhonolulu.com to get started.
Q: Who handles quality control?
A: Our HDC team inspects every order before it is shipped to ensure quality and accuracy.
Q: What packaging do you use?
A: We use protective bubble mailers that can fit up to three shirts to ensure your gear arrives in great condition.
Q: What is a BloqUV shirt?
A: BloqUV shirts are premium sun-protective apparel made with BloqTek™, a proprietary fabric that blocks 98% of harmful UVA/UVB rays (UPF 50+). Unlike regular shirts, the UV protection is built into the fabric, chemical-free, and won't wash out—making them ideal for active lifestyles on land or in water. For more information go to bloquv.com.
Q: How do I contact customer service?
A: Email us anytime at colem@espnhonolulu.com. We’re happy to help with questions about orders, shipping, or wholesale inquiries.